Privacy Policy

Effective Date: September 14, 2026

Coleman Taylor Transmissions respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect through our website, how we use that information, how we may share it, and how you can contact us regarding your personal information.

Information We Collect

When you visit ColemanTaylor.com, contact us, request information, request an estimate, schedule service, or submit information through one of our website forms, we may collect information that you voluntarily provide, including:

Name
Email address
Telephone number
Mailing address
City, state, and ZIP code
Vehicle information
Information about your vehicle or requested services
Information contained in questions, comments, or service requests
Other information you voluntarily provide to us

We may also automatically collect certain information about your visit to our website, including your IP address, browser type, device type, pages viewed, referring website, approximate geographic information, and information about how you interact with our website.

How We Use Personal Information

Coleman Taylor Transmissions may use personal information to:

Respond to questions and requests
Contact you regarding the requested services
Schedule or confirm appointments
Provide estimates
Provide transmission repair and automotive services
Communicate with you regarding your vehicle or services
Respond to customer service inquiries
Improve our website and customer experience
Understand website traffic and website usage
Maintain website security
Prevent fraud or misuse
Comply with applicable laws and legal requirements

We collect and use personal information for legitimate business purposes related to operating Coleman Taylor Transmissions and providing services to our customers.

Information Submitted Through Website Forms

When you submit information through a Coleman Taylor Transmissions website form, the information is used for the purpose associated with that form and to respond to your request.

For example, information submitted through a contact or service-request form may be used to contact you, answer your questions, provide information about our services, provide an estimate, or help schedule service.

We do not use information submitted through our website for purposes unrelated to the request without providing appropriate notice or obtaining consent when required by applicable law.

Information Sharing

Coleman Taylor Transmissions may use third-party service providers to help operate our website and business. These providers may assist with website hosting, website analytics, communications, appointment scheduling, technology services, advertising, security, payment processing, or other business functions.

When appropriate, information may be provided to these service providers only as reasonably necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal process, protect our rights or property, prevent fraud or abuse, or protect the safety and security of our customers, employees and business.

Coleman Taylor Transmissions does not sell customer personal information to data brokers.

Cookies and Online Technologies

ColemanTaylor.com may use cookies, analytics tools, pixels and similar technologies to operate the website, understand website traffic, improve website performance, measure advertising and marketing effectiveness, and improve the online experience.

These technologies may collect information such as IP address, browser type, device information, pages visited, referring websites and general website activity.

Third-party services used on our website may have their own privacy policies governing how they collect and use information.

Data Security

Coleman Taylor Transmissions uses reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration or misuse.

However, no website, electronic transmission or method of storing information can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining business and transaction records, responding to requests, resolving disputes, complying with legal obligations, and protecting our rights.

Your Privacy Rights

Depending on where you live and whether applicable privacy laws apply to Coleman Taylor Transmissions, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy of certain personal information in a portable format
Opt out of certain types of personal information processing where required by applicable law

We will review and respond to privacy requests in accordance with applicable law.

We may need to verify your identity before completing certain requests in order to protect your personal information and prevent unauthorized access.

How to Submit a Privacy Request

To submit a privacy-related request, please contact Coleman Taylor Transmissions by email at: office@colemantaylor.com .

Please include your name, contact information, and a description of your request.

We may contact you for additional information reasonably necessary to verify your identity and process your request.

Appeals

If applicable law gives you the right to appeal a decision concerning a privacy request, you may submit an appeal by contacting us at:

office@colemantaylor.com .

Please include your original request and explain why you believe the decision should be reconsidered.

We will review and respond to appeals as required by applicable law.

Sale of Personal Information and Targeted Advertising

Coleman Taylor Transmissions does not sell customer personal information to data brokers.

Where applicable law provides consumers with the right to opt out of certain forms of targeted advertising, sale of personal information, or profiling, Coleman Taylor Transmissions will provide the legally required method for exercising that right.

Children's Privacy

ColemanTaylor.com is not directed toward children under the age of 13.

We do not knowingly collect personal information through our website from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete the information.

Changes to This Privacy Policy

Coleman Taylor Transmissions may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services or applicable laws.

When we update this Privacy Policy, we will revise the Effective Date at the top of this page.

We encourage visitors to review this page periodically for the most current information about our privacy practices.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Coleman Taylor Transmissions

Email: office@colemantaylor.com

You may also contact us through our website's Contact page.